Terms and Conditions

1. Introduction

Welcome to ReneeMarket! These Terms and Conditions govern your use of our website and services. By accessing or using ReneeMarket, you agree to comply with these terms. If you do not agree, please do not use our platform.

2. Definitions

  • “Platform” refers to ReneeMarket’s website and services.
  • “User” refers to any individual or entity using ReneeMarket, including buyers, sellers, and vendors.
  • “Seller/Vendor” refers to users who list and sell products on ReneeMarket.
  • “Buyer” refers to users who purchase products from sellers on ReneeMarket.

3. Account Registration

  • Users must be at least 18 years old to register.
  • You are responsible for providing accurate and up-to-date information.
  • Users must keep login credentials confidential. ReneeMarket is not responsible for unauthorized account access due to negligence.

4. Buying and Selling

  • Buyers must make payments through our secure payment gateway.
  • Sellers must ensure product descriptions, images, and prices are accurate.
  • ReneeMarket reserves the right to suspend or remove listings that violate our policies.

5. Payments & Fees

  • All transactions must be completed via ReneeMarket’s payment system.
  • ReneeMarket charges a commission on each sale, which will be deducted before payment to the seller.
  • Any fraudulent transactions will result in account suspension or legal action.

6. Shipping & Delivery

  • Sellers are responsible for fulfilling orders and providing tracking details.
  • Buyers must provide accurate shipping information. ReneeMarket is not responsible for delays or lost packages caused by incorrect details.

7. Returns & Refunds

  • Buyers can request returns within 7-14 days, subject to the seller’s return policy.
  • Refunds will be processed only for eligible returns and after verification by the seller.
  • Disputes will be resolved by ReneeMarket’s customer support team.

8. User Responsibilities

  • Users must not engage in fraud, spamming, or harmful activities.
  • Sellers must deliver genuine products and not engage in misleading advertising.
  • Any violation of our terms may result in account suspension or legal action.

9. Intellectual Property

  • All content, logos, and trademarks on ReneeMarket belong to ReneeMarket or respective owners.
  • Users may not copy, reproduce, or distribute content without permission.

10. Limitation of Liability

  • ReneeMarket is a marketplace connecting buyers and sellers. We do not guarantee product quality, delivery times, or buyer/seller reliability.
  • We are not liable for losses, damages, or disputes between users.

11. Privacy & Data Protection

  • By using ReneeMarket, you agree to our Privacy Policy.
  • We collect and process data as outlined in our Privacy Policy.

12. Termination of Accounts

  • ReneeMarket reserves the right to terminate accounts for violations of our policies.
  • Users may request account deletion by contacting support.

13. Amendments

  • We may update these terms at any time. Continued use of ReneeMarket after changes means you accept the revised terms.

14. Governing Law

  • These terms are governed by the laws of [Your Country/State].
  • Any disputes will be settled in the courts of [Your Jurisdiction].